General terms and conditions

Updated 2024-01-01

1. Private policy
When ordering with us, personal information is collected for the order to be completed.
In connection with registration and ordering, it is approved that WebbPlatsen i Sverige AB stores and uses this information in the business to complete the agreement with the Customer.
This handling/storage takes place on a legal basis GDPR Article 6.1 b (Agreement).
WebbPlatsen i Sverige AB does not sell any mailing lists or personal data, the information stays with us.
This information is used to send out newsletters and offers. These messages can be deactivated in the newsletters.
Under the Personal Data Protection Act, the Customer has the right to access the information we have registered about them (GDPR Article 15). This information will be sent the customers address, not by email. If the personal information is incorrect, incomplete or irrelevant, the customer may request that the information is rectified or removed within 30 days from receipt of request (GDPR Articles 16 and 17) unless legal basis prevents this.
The customer is entitled to data portability. The request for this is done by email or letter.
Requested information is only sent as a letter to the registered address. The customer is also entitled to
submit a complaint to Datainspektionen ( if the customer believes that WebbPlatsen i Sverige AB is processing data in violation of GDPR Article 77.
Our Backups are saved for a maximum of 30 days.
WebbPlatsen i Sverige AB ensures that our subcontractors directly contribute to the fulfillment of agreements meets the terms set by GDPR.
WebbPlatsen i Sverige AB, Box 5013, 650 05 Karlstad, 08-54 55 54 70,

2. Processing for which the User is personally responsible
The customer is personally responsible for how personal data is collected, handled and stored in relation to the use of services at WebbPlatsen i Sverige AB. WebbPlatsen i Sverige AB is a data processor for this information.
It is the responsibility of the customer to ensure that legal basis for processing of personal data exists and that other requirements of the Personal Data Act are followed, for example in relation to the customers customer/subscriber. Webbplatsen i Sverige AB shall establish and maintain the technical and organizational measures required for the protection of personal data.
Webbplatsen i Sverige AB shall process personal information for which Webbplatsen i Sverige AB is a Data Controller in accordance with the Customers instructions and the Personal Data Act. If the customer’s instructions involve additional costs for Webbplatsen i Sverige AB, Webbplatsen i Sverige AB is entitled to additional bill for such costs.
Webbplatsen i Sverige AB ensures that our subcontractors directly contribute to the fulfillment of agreements meets the terms set by GDPR.

3. General terms
These general terms govern the contractual relationship between WebbPlatsen i Sverige AB (“WebbPlatsen”) and Customer regarding web hosting and domain services. WebbPlatsen provides general information about the services via its website WebbPlatsens message to Customer is via e-mail and/or letters. Such notice is deemed to be received seven days after its dispatch if it does not appear probable that the message arrived after this time.
By e-mail contact, the WebbPlatsen uses the address “info @”, which is considered to be delivered to the customer.

4. Contract period and termination
Agreements shall be deemed to have been met when Customer ordered the service and/or paid the first invoice from WebbPlatsen, whereby the subscription begins to run. The subscription eventually expires after a certain period (cf. contract period), which shall be one (1) year unless otherwise agreed with Customer.
If Customer does not give notice of termination 30 days before the end of the term of this agreement, a new contract period automatically begins, the contract period and subscription are extended in accordance the subscription Terms, which are available on WebbPlatsens website It is the responsibility of the Customer to keep updated of these subscription terms. Termination must be made by letter or email and be signed by Customer. An unpaid invoice is never considered as a correct termination of agreement.

5. Agreement fees
Payment should be made out to WebbPlatsen as the current agreement fees states. WebbPlatsen reserves the right to invoice the Customer in advance. Payment is done by invoice. The service charges will be 36 SEK excl. VAT. If you want your invoices by e-mail you need to state this well before billing. Payment shall be made no later than 20 days after the date of the billing, unless otherwise agreed. Complaints against the invoice shall be made within 7 days. Complaints against invoice after this will not be considered. Late payments will be charged interest at 10% per annual from the due date, statutory late payment fee and where appropriate collection fee. Customer shall promptly notify in writing WebbPlatsen any change of billing address.

6. Transfer of Agreements
Subscriptions may not be transferred to an other Customer without the written permission from WebbPlatsen.

7. Limitation of liability of the parties
The parties responsible for the damage is limited to £ 1,000 per twelve-month period beginning on the date the subscription agreement entered into force. Any damages do not include consequential damages, or loss of Customer’s business. WebbPlatsen is not liable for inconvenience, damage or loss due to circumstances outside WebbPlatsens control or what WebbPlatsen could not reasonably control or predict. As liberating factor should be considered, among others; accidents, war, riot, bad/extrem weather, industrial dispute (whether it covers WebbPlatsens staff or not), failure of another operator’s network and the act or failure by the Authority or a third party’s side.

8. Registration of Domain Name / Domain Services
Domain services include, when requested by Customer, application procedure as well as technical and administrative managing of the domain. The website provides two nameservers for Customer’s domains and assures Customer can use the domain name for e-mail and web pages according to the service ordered. If only Registration of domain name is ordered without any services otherwise, or to the extent that web services are not included in the agreement, or when web services have not yet been taken into Customer’s use by uploading web pages, Customer agrees that WebbPlatsen places an information page in connection with the domain, which may contain information about WebbPlatsen and their Services. Unless otherwise agreed WebbPlatsen will renew a registered domain name to customer and bills the customer in SEK according to current price list. It is always the customer who is ultimately responsible for the domain and the WebbPlatsens responsibility is in all circumstances limited in accordance with paragraph 7.

9. Websites on WebbPlatsens servers
Customer has the right to hve web sites on WebbPlatsens server within the assigned hard disk space. The number Accesses and amount of data transmitted per month are limited and details about this are contained in the specifications for each web hosting company. WebbPlatsen charges according to established tariff if these values ​​are exceeded. Customer can not resell or rent/lend space to third parties

10. Customer responsibility
Customer is responsible for the content of the Customer’s web site, correspondence and other activities that Customer performs on the Internet or in systems connected to the Internet. This responsibility includes ensuring that at all times legislation is followed. Customer is responsible for ensuring that someone else who is given the opportunity to use the service follows these subscription terms. Customer is responsible for any necessary permissions available for spreading, receiving or store information.

11. Suspension of Subscriptions
WebbPlatsen has the right to immediately terminate a subscription and/or cancel the contract, without repayment obligation of the Customer’s expense ratio, alternatively, by the final invoice the Customer for the period until contract period, if it is found that customer availed the subscription improperly. unduly include but are not limited to: the dissemination of information that may be illegal, and to commit illegal actions, to invite or allow another to commit unlawful acts, via the Internet or related interconnected networks. marketing via mailing to email addresses (known as spamming / mail bombing) if receiver not have given their prior consent. Another act that resulted in considerable inconvenience incurred for WebbPlatsen, The site system, subscribers or other Internet and thereby interconnected systems. utilization of WebbPlatsens resources, such as servers, line capacity, etc.. as in significantly exceeds the average use of WebbPlatsens customers. The same shall apply if Customer despite reminder unpaid invoice in due time.

For services where payment is not received by WebbPlatsen no later than the due date of the invoice, WebbPlatsen can shut down the service the day after the due date has passed. A cost of SEK 495 (ex VAT) is charged to reactivate the service.

If payment for the service, including any reminder and interest costs, is not received by WebbPlatsen no later than seven days after the invoice’s due date, WebbPlatsen can terminate the service and delete all data associated with the service, including backup copies. This does not affect the Customer’s payment obligation.

12. Amendment of Subscription agreements
WebbPlatsen entitled to upgrade a subscription agreements to another that covers Customer’s use of WebbPlatsens resources, if the Client exceeds the limits or rules that apply to the original entered subscription form. This happens only after the Customer by e-mail had been informed about the change and given at least 14 days to remedy the situation. If the customer still after 14 days is outside the scope of the agreements entered into they will be upgraded automatically to the appropriate subscription form for the circumstances giving Customer lowest costs. Customer will be billed immediately for the difference between the subscription forms for the remaining time of the current subscription period. This paragraph applies in particular, but not limited to, when the customer uses a private web hosting for commercial purposes. Commercial purposes provided including Customer; Promote products or services for their own or another’s gain Regular uses website and/or e-mail for work-related traffic, whether it relates to your own business or as an employee allocated space for a banner ad or similar in order to raise income Builds portals, marketplaces or the like, which even if they are free, in the future can be converted for commercial purposes.

13. Changes to services and subscription fees
WebbPlatsen is entitled to immediately implement changes in services or fees for services that are directly attributable to a change in taxes, state taxes, laws, exchange rates or other similar circumstances beyond WebbPlatsens control which directly affect the services and/or their costs. WebbPlatsen reserves the right to make any changes to services which do not affect content of the service, without informing the customer. For major changes to the services or the raising of subscription fees, the Customer shall be informed in an appropriate manner at least 45 days before the change takes effect. The customer then has the right to terminate this Agreement pursuant to Section 4 fee reduction need not be notified.

14. Right of withdrawal
The buyer has the right to withdraw (remedial) a Distribution and Home Sales Agreement by leaving or sending a notice within 14 days (withdrawal period) from the date the customer receives the item or substantial part of it. This should be done by letter, telephone or email. Failure to pay the invoice is never approved as exercising the right of withdrawal. As an entrepreneur, there is no right of withdrawal in accordance with the Distance and Home Sales Act.

15. Dispute
Disputes arising from this agreement which can not be settled amicably shall be governed by Swedish law in Värmlands District Court.