Updated 2026-03-18
1. Privacy policy
When ordering from us, personal data is collected in order for the order to be processed. In connection with registration and ordering, it is agreed that WebbPlatsen i Sverige AB (hereinafter referred to as “WebbPlatsen”) stores and uses this information in the business to fulfill the agreement with the Customer.
This processing/storage is carried out on the legal basis of GDPR Article 6.1 b (Agreement).
WebbPlatsen does not sell address lists or personal data, the information remains with us.
This information is also used to send out newsletters and offers. These mailings can be deactivated from the first mailing.
According to the General Data Protection Regulation (GDPR), the customer has the right to access the information that we have registered about him (GDPR Article 15). If personal data is incorrect, incomplete or irrelevant, the customer can request that the information be corrected or deleted within 30 days of receiving the request (GDPR Articles 16 and 17) unless there is no legal basis preventing this.
The customer has the right to data portability. The request for this is made via email, letter or telephone. Requested information is only sent as a letter to the population registration address/company address. The customer also has the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) if the customer believes that WebbPlatsen is processing data in violation of GDPR Article 77.
Our backups are saved for a maximum of 30 days.
WebbPlatsen ensures that our subcontractors who directly participate in fulfilling agreements meet the conditions set out in accordance with GDPR.
2. General
These terms and conditions govern the contractual relationship between WebbPlatsen and the Customer.
WebbPlatsen provides general information about the services via its website webbplatsen.se. WebbPlatsen’s communication to the Customer is via e-mail and/or letter. Such communication is deemed to have been received seven days after its sending unless it appears likely that the communication arrived after this time. When contacting by e-mail, WebbPlatsen uses the address “info@”, which is always deemed to be delivered to the Customer.
3. Contract period and termination
A contract shall be deemed to have been concluded when the Customer has ordered the service and/or paid the first invoice from WebbPlatsen, whereby the subscription begins to run. The subscription runs until further notice with a certain binding period (so-called contract period), which shall be one (1) year unless otherwise agreed in connection with the Customer’s order. If the Customer does not notify the termination 30 days before the end of such contract period, a new contract period shall automatically begin and the subscription shall be extended in accordance with the subscription terms applicable at the time of the extension, which are available on WebbPlatsen’s website webbplatsen.se. It is the Customer’s responsibility to read the subscription terms applicable at any time. Termination must be made via letter, fax or email and be signed by the Customer. Failure to pay an invoice shall not be considered a termination.
4. Subscription fees
Payment is made to WebbPlatsen in the form of WebbPlatsen’s current subscription fee. WebbPlatsen reserves the right to invoice the Customer in advance. Payment is made against invoice. Payment must be made no later than 20 days after the invoice date unless otherwise agreed. The Customer must immediately notify WebbPlatsen if an invoice is considered incorrect. In the event of late payment, default interest in accordance with the Swedish Interest Act (räntelagen) from the due date, statutory reminder fee and, where applicable, collection fee will be charged. The Customer must notify WebbPlatsen in writing of any change in billing address. The invoice will be sent in PDF format to the Customer’s specified email address, or the Customer can make an agreement with WebbPlatsen about an e-invoice. If a paper invoice is desired, an invoicing fee will be charged. This fee is currently SEK 36 + VAT but may change without further notice.
5. Transfer of subscriptions
Subscriptions may not be transferred without written permission from WebbPlatsen.
6. Limitation of the Parties’ Liability
The Parties’ liability for damage is limited to 1,000 SEK per twelve-month period, calculated from the date the subscription agreement came into force. Any damages do not include indirect damage or loss in the Customer’s business activities. WebbPlatsen is not liable for inconvenience, damage or loss that is due to circumstances beyond WebbPlatsen’s control or that WebbPlatsen could not reasonably have had control over or foreseen. Extenuating circumstances shall include; accidents, war, riots, severe weather, labor disputes (regardless of whether it involves WebbPlatsen’s personnel or not), errors in another operator’s network and acts or omissions by authorities or other third parties.
7. Domain name registration / domain services
Domain services include, when requested by the Customer, the application procedure as well as technical and administrative management of the domain. WebbPlatsen provides name servers for the Customer’s domains and ensures that the Customer can use the domain name for e-mail and web pages in accordance with the service ordered. If only domain name registration is ordered without other services, or to the extent that web services are not included in the agreement, or when web services have not yet been put into use by the Customer by uploading web pages, the Customer agrees that WebbPlatsen places an information page in connection with the domain, which may contain information about WebbPlatsen and WebbPlatsen’s services. Unless otherwise agreed, or when this is not possible, WebbPlatsen renews a registered domain name for the Customer and invoices the Customer in Swedish kronor according to the current price list. The Customer is always ultimately responsible for the domain and WebbPlatsen’s liability is in all circumstances limited according to paragraph 6.
8. Websites on WebbPlatsen’s servers
The customer is entitled to their own websites on WebbPlatsen’s server within the framework of the allocated storage space. The number of accesses and amount of data transferred per month is limited and details about this can be found in the specifications for the respective web hosting company. WebbPlatsen will charge according to the established tariff if these values are exceeded. The customer may not resell or lease space to third parties.
9. Customer’s responsibility
Customer is responsible for the content of Customer’s web pages, correspondence and other activities that Customer carries out on the Internet or in systems connected to the Internet. This responsibility includes ensuring that applicable legislation is complied with at all times. Customer is responsible for ensuring that others who are given the opportunity to use the service comply with these subscription terms. Customer is responsible for any necessary permits that exist to disseminate, receive or store information.
10. Suspension of subscriptions
WebbPlatsen has the right to immediately close a subscription and terminate the agreement, without any obligation to refund the Customer’s fees paid, or by invoicing the Customer for the period up to the end of the agreement period, if it appears that the Customer has used the subscription in an improper manner. Improper use includes but is not limited to: disseminating information that may be illegal and committing illegal acts, encouraging or enabling others to commit illegal acts, via the Internet or networks connected thereto. marketing via mailings to e-mail addresses (so-called spamming/mailbombing) if the recipient has not given his consent to this in advance. other actions that have caused considerable inconvenience to WebbPlatsen, WebbPlatsen’s system, other subscribers or the Internet and systems connected thereto. utilization of the WebbPlatsen’s resources, such as servers, line capacity, etc. that significantly exceeds the average utilization of the WebbPlatsen’s customers. The same shall apply if the Customer, despite a reminder, does not pay the invoice within the specified time.
For services where payment is not received by WebbPlatsen by the invoice due date, WebbPlatsen may suspend the service the day after the due date has passed. A fee of 495 SEK (excl. VAT) will be charged to reactivate the service.
If payment for the service, including any reminder and interest costs, is not received by WebbPlatsen by seven days after the invoice due date, WebbPlatsen may terminate the service and delete all data associated with the service, including backup copies. This does not affect the Customer’s payment obligation.
11. Change of subscription form
WebbPlatsen has the right to upgrade a subscription form to another that covers the Customer’s use of WebbPlatsen’s resources, if the Customer exceeds the limits or rules that apply to the originally entered into subscription form. This shall only take place after the Customer has been warned of the change via e-mail and given at least 14 days to remedy the situation. If the Customer is still outside the framework of the entered into agreement form after 14 days, the Customer will be automatically upgraded to the most suitable subscription form that, under the prevailing circumstances, gives the Customer the lowest costs. The Customer will be invoiced immediately for the difference between the subscription forms for the remaining time of the current subscription period. This paragraph applies in particular, but is not limited to, when the Customer uses a private web hosting service for commercial purposes. Commercial purposes include, among other things, when the Customer; Promotes products or services for personal or other gain Regularly uses website and/or email for professional traffic, whether for own business or as an employee Provides space for advertising banners or similar for the purpose of generating income Builds portals, marketplaces or similar, which, although free of charge, can be converted for commercial purposes in the future.
12. Changes to Services and Subscription Fees
WebbPlatsen reserves the right to make changes to services or fees for services with immediate effect that are directly attributable to a change in taxes, government regulations, laws, exchange rates or other similar circumstances beyond WebbPlatsen’s control that directly affect the services and/or their costs. WebbPlatsen reserves the right to make such changes to services that do not affect the content of the services, without notifying the Customer. Fee reductions are not announced.
13. Personal data processing agreement/data protection policy
WebbPlatsen safeguards the protection of our customers’ individual rights and your personal data. This data protection policy describes how we collect, use, store and share personal data. When signing an agreement with WebbPlatsen, these terms and conditions are accepted. WebbPlatsen is the personal data controller for the data we process and the personal data processor for the data that our customers process in the services we provide. We process personal data for several reasons. When we write “you”, we mean you as a customer, potential customer, employee of a customer or other relevant person such as the actual principal, authorized representative. This processing takes place in accordance with the GDPR (EU Data Protection Regulation). We use your personal data to fulfill legal obligations and agreements, as well as to provide you with offers, advice and other services. This service agreement shall be interpreted in accordance with – and have the definitions set out in – the Data Protection Regulation (GDPR).
DATA CONTROLLER
The Data Controller is obliged to comply with the General Data Protection Regulation regarding the processing of personal data and the use of assistants. The Data Controller has the right to control the processing of personal data by the Data Processor and shall provide the documented instructions necessary for the processing by the Data Processor.
PERSONAL DATA PROCESSOR
The Personal Data Processor undertakes to only process personal data in accordance with documented instructions from the Personal Data Controller and in accordance with this processing agreement. The Personal Data Processor undertakes to comply with applicable law at all times when processing personal data, in particular the General Data Protection Regulation. In addition, the Personal Data Processor undertakes to comply with regulations, positions and recommendations regarding permitted personal data processing, issued by the Swedish Data Protection Authority, relevant EU bodies and Swedish law. The Personal Data Processor certifies that the necessary technical and organizational security measures are taken regarding personal data, so that the processing meets the requirements of the General Data Protection Regulation and protects the rights of the data subjects. The Personal Data Processor shall, in accordance with the instructions of the Personal Data Controller, correct, delete or transfer incorrect, incomplete or outdated personal data without unreasonable delay in accordance with the GDPR (EU General Data Protection Regulation).
SECURITY MEASURES
The Data Processor shall implement and maintain appropriate technical and organizational security measures to protect the personal data, without being entitled to special compensation for this. The Data Processor’s security measures shall achieve the level of protection that follows from applicable law and the General Data Protection Regulation and that is otherwise appropriate, taking into account technical possibilities, cost of implementation, specific risks of the processing and the extent to which the processed personal data are, or are likely to be perceived as, sensitive. The Data Processor is responsible for conducting its own operations in a manner that otherwise ensures adequate information security. The Data Processor shall ensure that employees, consultants and others for whom the Data Processor is responsible and who process or have access to the personal data are bound by an appropriate confidentiality obligation and are informed about how personal data may be processed in accordance with instructions from the Data Controller. The processor’s technical and organisational security measures shall be implemented taking into account the state of the art, the costs of implementation, the nature, scope, context and purposes of the processing of personal data, including the risks to the rights and freedoms of natural persons of varying severity and likelihood, in order to ensure an appropriate level of security in relation to the risk. The processor’s implementation of security measures shall, where appropriate, include pseudonymisation and encryption of personal data, the ability to continuously ensure the confidentiality, integrity, availability and resilience of the systems and services for processing, the ability to restore the availability and access to personal data within a reasonable time in the event of a physical or technical incident, and procedures for regular testing, examination and evaluation of the effectiveness of the security measures. When assessing the appropriate level of security, particular consideration shall be given to the risk of accidental or unlawful destruction, loss, alteration or unauthorised disclosure of or access to the personal data.
INCIDENTS
In the event of an established or suspected security incident, such as unauthorized access, destruction, alteration or other unauthorized interference with personal data, the Data Processor shall immediately investigate the incident, take appropriate measures to remedy the incident and to prevent recurrence, and inform the Data Controller by providing an Incident Report. An Incident Report shall contain a description of the nature of the incident, the categories and approximate number of data subjects affected, the categories and approximate number of personal data records affected, a description of the likely consequences of the incident, and an action plan, including, where appropriate, measures to mitigate potential adverse effects. In addition, the Incident Report shall contain contact information for the Data Protection Officer or other contact points for obtaining further information about the incident.
TRANSFER TO THIRD PARTIES
The Data Processor may not transfer personal data to third parties, nor may it disclose information about the processing of personal data to third parties, without obtaining the prior written consent of the Data Controller.
SUB-CONTRACTORS (SUB-SERVERS)
WebbPlatsen undertakes to only cooperate/use sub-contractors/sub-processors whose processing of personal data is carried out in accordance with the GDPR (EU General Data Protection Regulation)
TRANSPARENCY
In order to ensure the maintenance of an appropriate level of security and compliance with this service agreement, the Data Controller has the right to the necessary transparency into the parts of the Data Processor’s organization and systems that relate to the processing of personal data.
SPECIAL COMPENSATION
The Data Processor is not entitled to special compensation for the fulfillment of responsibilities and obligations under this assistance agreement or for following the instructions regarding personal data processing issued by the Data Controller, other than as stated in a written agreement.
LIABILITY FOR DAMAGES
If the Data Processor’s processing of personal data or omission to do so, in violation of this assistance agreement or with instructions from the Data Controller, causes damage to the Data Controller, such damage shall be compensated by the Data Processor.
AGREEMENT TERM
This agreement is valid from the date of signing the agreement and as long as the Data Processor stores or otherwise processes personal data on behalf of the Data Controller. Upon termination of the assistance agreement, the Data Processor shall, in accordance with the Data Controller’s instructions, delete or return all data containing personal data, on all media on which personal data has been fixed, and subsequently delete any copies in accordance with the GDPR (EU General Data Protection Regulation).
DISPUTES AND APPLICABLE LAW
Article 28 EU General Data Protection Regulation and/or Swedish law apply to the agreement. Disputes arising from this consultancy agreement shall be settled in accordance with the Main Agreement’s provision regarding dispute resolution. The Customer has the right to file a complaint with the Swedish Data Protection Authority if the Customer believes that the WebbPlatsen processes data in violation of GDPR Article 77. Our Backups are saved for a maximum of 30 days.
14. DisputesDisputes arising from this agreement that cannot be settled amicably shall be settled in accordance with Swedish law in the Värmland District Court.